Communication
Course Aims:
This E-Learning course will enable you to learn about the ways individuals communicate and the importance of good communication.
You will explore how you can meet the communication and language needs, wishes, and preferences of individuals.
You will learn how to promote effective communication and the principles and practices related to independent advocacy and confidentiality.
The course concludes by considering the use of verbal and non-verbal communication, including the use of communication aids and technologies.
Course Price:
£18.00 Inc VAT
Learning Outcomes:
Know the importance of effective communication at work.
Know how to meet the communication and language needs, wishes and preferences of individuals.
Know how to promote effective communication.
Know the purpose and principles of independent advocacy.
Know the principles and practices relating to confidentiality.
Use appropriate verbal and non-verbal communication.
Support the use of appropriate communication aids/technologies.
FAQs
Courses are fully certified. Once a learner successfully completes a course you are able to contact us directly to receive your Certification.
Courses are delivered online and work on any internet enabled device. As long as you have access to an internet connection you can complete courses when and where you like 24 hours a day.
Yes, our Courses are CPD Certified.
Some of our shorter courses will typically take between 30 minutes and an hour to complete. Some of the bigger ones will take longer and depends largely on each individual’s learning speed.
Course Price:
£18.00 Inc VAT
Level:
Level 2 & 3
Course Syllabus Includes:
Purpose of communication
How communication affects relationships
Management of challenging and sensitive situations
Establishing communication needs
Promoting effective communication
Verbal and nonverbal communication
Body language, tone of voice, space and positioning
Responding to reactions
What to avoid
Barriers to communication
Independent advocacy
Confidentiality
Consent
Communication aids and technology
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