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Duty of Care

Course Aims:

Our Duty of Care E-Learning course will enable learners to learn about the underpinning approach that they should have in their work.

This training applies to all health and social care workers that work in settings such as Care Homes, Day Centres, or supporting an individual in their own home. This also applies to hospital staff at health care assistant level, unpaid and voluntary workers.

This Duty of Care course will also map to Standard 3 of the Care Certificate standards published by Skills for Care and Skills for Health.

Course Price:

£18.00 Inc VAT

Learning Outcomes:

The meaning of duty of care and how it contributes to safe practice.

Identify dilemmas that may arise about duty of care and the support available to help you deal with them.

How to deal with comments and complaints.

How to deal with incidents, errors and near misses.

How to deal with confrontation and difficult situations.

FAQs

Courses are fully certified. Once a learner successfully completes a course you are able to contact us directly to receive your Certification.

Courses are delivered online and work on any internet enabled device. As long as you have access to an internet connection you can complete courses when and where you like 24 hours a day.

Yes, our Courses are CPD Certified.

Some of our shorter courses will typically take between 30 minutes and an hour to complete. Some of the bigger ones will take longer and depends largely on each individual’s learning speed.

Course Price:

£18.00 Inc VAT

Level:

2

Course Syllabus Includes:

Duty of Care

Addressing dilemmas

Comments and complaints

Best practice with complaints

Recording and reporting

Conflict

Confrontation

Adverse events

Incidents

Errors

Near misses

Dealing with difficult situations